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Privacy Policy

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Better Mind Online, LLC (“Owner,” “We,” “Us,” or “Our”) is committed to protecting the privacy of the users of our website Bettermind.com (the “Website”).

This Privacy Policy explains our privacy practices regarding our collection, use and disclosure of your Personal Information when you use the Website and we provide you our services (“Services”). This Privacy Policy is incorporated into and made a part of the Better Mind Terms and Conditions of Use available at https://www.bettermind.com/terms-and-conditions-of-use/

This Privacy Policy does not apply to employment-related information, including information received from job applicants.

As used in this Privacy Policy, unless a different definition is specifically given, “Personal Information” means any information that may be used to identify an individual.

This Privacy Policy does not apply to information that is considered “non-personal information” and cannot be issued to identify an individual. Examples of “non-personal information” include aggregated or de-identified information. By using this Website, you agree to the terms of this Privacy Policy and to the collection and use of your Personal Information in accordance with this Privacy Policy.

Modifications and Revisions

We may update this Privacy Policy from time to time to reflect changes to our privacy practices. We will notify you of any changes to this Privacy Policy by posting the revised or updated Privacy Policy and its “Last Modified” date on the Website. If the change is material, we will provide you notification via email or via the Website. Your continued use of the Website after the “Last Modified” data constitutes your acceptance of and agreement to the Privacy Policy and its revisions or updates. .

Information Collection

When you us the Website, we collect both Personal Information and non-personal information in various ways, including:

  • Directly from you when you provide it to us; and
  • Automatically as you use the Website.

Information Provided by You

We do not collect any Personal Information from you on the Website unless you voluntarily choose to disclose such information.

We may collect the following types of Personal Information directly from you when you use the Website, subscribe to our newsletter, respond to a survey, fill out a form, or communicate with our team:

  • Identifiers, including name, email address, mailing address, phone number.
  • We also collect the content of messages you send to us, such as feedback and reviews you write, or questions and information you provide for customer support. When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.

Automatically Collected Information

We and third parties may automatically collect information about you when you use the Website. This information is primarily needed to maintain the security and operation of the Website, and for our internal analytics so that we can improve the Website.

Some of our Website pages may utilize “cookies” and other tracking technologies like pixel tags and web beacons to improve the functionality of the Website. Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the Website you’ve visited so We can alert you to software compatibility issues and save your preferences for future visits to the Website. Web beacons and pixel tags are images embedded in a webpage or e-mail for the purpose of measuring and analyzing usage and activity. The Website, or third party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality. Some cookies and other technologies may serve to recall Personal Information previously provided by a user.

We are currently using Google Analytics to understand the Website’s audience and how We can tailor the content of the Website to best serve your needs. For more information on Google’s privacy policy, please click here.

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity while you are using our Services. We do not collect online activity after you leave our Services.

We do not collect any information about you from other sources outside of your interaction with the Website or when you call a phone number listed on the Website.

How We Use Your Information

If you submit Personal Information to us through the Website, then We may use your Personal Information for the following purposes:

  • Operate the Website. Provide the Website and provide services to you, to provide services to you, improve our services, or identify and authenticate your access to the Website and its services (“Services”).
  • Monitor the Website.  We collect your Personal Information for monitoring purposes to help us diagnose problems with our servers, administer and troubleshoot the Services, calculate usage levels, analyze industry standards, and analyze transactions, trends, and statistics regarding the use of the Services.
  • Respond to Inquiries and Fulfill Requests.  We may use your Personal Information to respond to your inquiries and to fulfill your requests for information.
  • Communicate with You.  We may use your Personal Information to send you marketing information about the Services, special promotions, and other items that may be of interest to you.  We may also contact you on behalf of our third-party business partners about a particular offering of theirs that may be of interest to you.
  • Improve the Services.  We may use your Personal Information to make the Services more stable and user-friendly, to analyze service issues, improve the design and content of the Services, personalize your experience, analyze how the Services are used, offer new services, and to develop new marketing programs relating to the Services.
  • Customer Service. We may use your Personal Information when contacting you regarding customer service, the Services, to resolve disputes, or in response when you provide feedback. We may also use your information to send administrative emails regarding the Services or to inform you of any changes to this Privacy Policy, or our terms or other agreements with you, or a third-party partner’s terms.
  • Support Business Operations. We may use your Personal Information to support our internal and business operations, including marketing, security, and advertising.
  • Fulfill Other Purposes. We may use your Personal Information to fulfill: (a) any other purpose for which you provide it; (b) any legal or regulatory requirements and any of our internal policies; (c) other purposes disclosed at the time of collection; (d) any other purpose with your consent; and (e) any other purposes set forth in this Privacy Policy.

In addition, We use information in aggregate form to build higher quality, more useful services such as by performing statistical analyses of the collective characteristics and behavior of our users to personalize your experience on the Website.

How We May Disclose Your Personal Information

Except as otherwise described in this Privacy Policy, we do not sell, share, rent, or otherwise disclose your Personal Information that we collect from the Services to any third parties for monetary or other valuable consideration, unless stated below or with your consent:

  • Subsidiaries and Affiliates. We may disclose Personal Information about you to our subsidiaries and affiliates.
  • Service Providers and Contractors. To help us provide superior service, your Personal Information may be shared with our service providers, contractors, and other third parties we use to support our business and who will safeguard it in accordance with this Privacy Policy. Such third parties may help us with maintaining and analyzing data, and sending customer communications on our behalf.
  • Analytics Partners. We may use analytics-based technologies to assist with personalization, advertising, and marketing.  These technology capture how you interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our Services.
  • In the Event of Merger, Sale, Divesture or Change of Control. We reserve the right to transfer Personal Information to a buyer or other successor in interest that acquires rights to that information as a result of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of Owner or substantially all of its assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about you is among the assets transferred.
  • With Your Consent. We may share your information for other purposes pursuant to your consent or at your direction.
  • Other Disclosures. We may disclose your Personal Information if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) conform to legal requirements and comply with any court order, law, or legal process, including responding to any government, law enforcement, or regulatory request; (ii) enforce the Terms of Use, other agreements, including between you and us, and any other documents included or referenced therein (all of which are incorporated into and made a part of this Privacy Policy by reference); (iii) fulfill the purpose for which you provide it; (iv) detect, prevent, or otherwise address fraud or security issues; or (v) protect against harm to our, your, or third parties’ rights, property, or safety.

Information That You Direct Us to Share

You can direct us to share your Personal Information with other parties. For example, if you submit a form to us seeking more information about a service offered by a third party, we will provide your Personal Information to that third party. Once you direct us to share your Personal Information with a third party, that third-party’s privacy policy will govern the use of your Personal Information.

Some of our services may allow you to share information with others, such as leaving comments relating to a blog post. Remember that when you share information publicly, it may be indexable by search engines. Do not share information that you do not want to be made public.

Children

We do not knowingly collect any Personal Information from children under the age of 13. If you are a minor, do not use our Website without the consent of a parent or legal guardian. If you are under the age of 13, do not attempt to use the Website or send any information about yourself to us, including your name, address, telephone number, or e-mail address. No one under age 13 may provide any Personal Information to or on the Website. In the event that We learn that We have collected Personal Information from a child under age 13 without verification of parental consent, We will delete that information as quickly as possible. We encourage parents to monitor their children’s Internet usage and/or to use web filtering technology to supervise their children’s access to the Internet. If you become aware of a child under age 13 using the Website or providing us Personal Information, please let us know by contacting us as described at the bottom of this Privacy Policy.

CHOICES

We strive to provide you with choices regarding how we use the Personal Information you provide to us. Please understand that if you choose not to disclose information to us, it may affect your ability to use some features of the Website. We have created mechanisms to provide you with the following control over your information:

  1. Account Profile

To update your information or discontinue the Services, please contact us as specified in the Contact Us section below.

  • Advertising

We may use third-party advertisers, ad networks, and other advertising, marketing, and promotional companies, to serve advertisements about the Services. Such third parties may gather information about your visit to the Services, monitor your access or market the Services to you, monitor the ads you view, click-on, or interact with, when they were delivered, and the screens and pages that they are on. If we use this information in the future for the purpose of serving you targeted ads, we will provide you with appropriate opt-out options.  

We and our service providers may use information about your interactions with the Services to predict your interests and select the ads you see on and off the Services. This is known as interest-based advertising. In providing interest-based ads, we follow the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance. For more information about interest-based advertising and how you can opt out, visit:

  • Digital Advertising Alliance: http://www.aboutads.info/choices
  • Network Advertising Initiative (NAI): http://www.networkadvertising.org/choices/

Marketing

From time to time if you have supplied your email address, we may send you marketing or informational emails. If you prefer not to receive any or all of our marketing and promotional communications, you may opt-out of these communications by following the opt-out prompts on these communications. You also may ask us not to send you other marketing or informational communications by contacting us as specified in the Contact Us section below, and we will honor your request. Please note that even after you are removed from our marketing lists, we may still send you non-promotional communications, such as responding to your support requests.

Third-Party Links

The Website may contain links to third-party websites placed by us as a service to those interested in this information. Your use of all such links to third-party websites is at your own risk and subject to the terms of service and privacy policies of such websites. This Privacy Policy does not apply to such websites, and you should review the websites’ terms of service and privacy policies when visiting such sites. We do not monitor or have any control over, and make no claim or representation regarding, third-party websites. To the extent such links are provided by us, they are provided only as a convenience, and a link to a third-party website does not imply our endorsement, adoption or sponsorship of, or affiliation with, such third-party website. When you leave the Website, the terms of this Privacy Policy no longer govern.

Security

The privacy and security of user information is important to us. We maintain physical, electronic, and procedural safeguards that are designed to control and protect your Personal Information from unauthorized access. We adhere to accepted industry privacy standards.

In addition, We use encryption and a protocol for transmitting private information via the Internet. Unfortunately, no maintenance of data or transmission over a public network such as the Internet can be guaranteed to be secure. Therefore, while We follow accepted industry standards and implement reasonable security practices to protect Personal Information, We cannot guarantee its absolute security.

How Do We Handle Personal Information From International Visitors to the Website?

The Website is hosted and operated entirely in the United States and is subject to United States law. Any Personal Information that you provide to Owner is being transferred to Owner for use solely in the United States and will be hosted on United States servers. You consent to the transfer of your Personal Information to the United States. If you are accessing the Website from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. In the event of a change, We will notify you by posting the new privacy policy on the Website. We advise you to review this Privacy Policy periodically for any changes. As noted above, this Privacy Policy may change upon a Reorganization. Other changes to this Privacy Policy will become effective once it has been posted on the Website.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Better Mind Online, LLC
Better Mind
121 S. Orange Ave., # 1450
Orlando, Florida 32801
[email protected]